Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: kankoon on October 01, 2012, 02:25:58 PM

Title: 3300 cx running 9.0 licensing question
Post by: kankoon on October 01, 2012, 02:25:58 PM

so i talked to our phone vendor about ordering 7 ip device licenses.. they ordered it through (MCD?) something like that and they said the licenses were there and ready to sync... so i retrieved the new licensing information and called to verify it synced since the device licenses did not change, she said it did and they should be there.. so my question is when i ordered they said we needed 7 enterprise licenses since that was the new ip device license from mitel.. even though in the system it still has ip device license purchased, used, etc...
anyone know of an issue here so i can call them back.. hopefully w/o being charged a service call. haha..
thanks

Title: Re: 3300 cx running 9.0 licensing question
Post by: wiseguy on October 01, 2012, 03:46:48 PM

Enterprise and Standard licences are for software version 5.0 and not backwards compatible. This looks like they have ordered the wrong licences for you.
PS. Change the memory and you can upgrade this CX system.

Title: Re: 3300 cx running 9.0 licensing question
Post by: kankoon on October 01, 2012, 03:55:18 PM

alrighty... thank you!

Title: Re: 3300 cx running 9.0 licensing question
Post by: Mattmayn on October 02, 2012, 07:29:09 AM

You can still get the old licenses but at MLP they cost more than the new ones.