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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: super6 on September 13, 2012, 12:19:44 PM

Title: IP Phone not going to voicemail
Post by: super6 on September 13, 2012, 12:19:44 PM

All of the sudden my IP phone will not go to voicemail.  The call routing in the programming is correct and it seemed to happen when i was trying to setup UCA mobile.  Looked at all the UCA settings and they appear to be correct.  I don't see anything obvious that says don't forward.  all the flags are set correct.  Any ideas???  Thanks!

Perry

Title: Re: IP Phone not going to voicemail
Post by: mav on September 13, 2012, 02:58:08 PM

Not sure if you're talking about System Forwarding or Manual Forwarding? Could be that Sys Fwd has been turned off (code 354 by default)?

Title: Re: IP Phone not going to voicemail
Post by: super6 on September 13, 2012, 03:37:12 PM

system forwarding is definitely turned on.  This seemed to happen about the same time i started messing with the UCA mobile.  Doesn't make sense but that is the only change in the syste,