Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: kankoon on September 11, 2012, 11:34:17 AM
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3300 CX controller w/ T1
I am attempting to setup a tenant following a previous tenant that was setup by our telephone vendor..
So tenant 1 and tenant 2 already setup.. I am doing tenant 3
I have Tenant 3 setup with the acquired permissions... - no problems there (calling out , ex. to ex. works fine)
Added CPN substitution and the DID range for CPN substitution (calling out with correct #, no problems)
Multiline IP set config' added ex #s to tenant 3
Ok so the doosie: When I change the service to night 1/ night 2 within tenant 3.. the service changes in the tenant but the DID
does not reroute in the call rerouting night 1 / night 2 assignment.. I know how to add the routes etc from previous tinkering and
it simply does not seem to be associating that DID to that tenant; so when I do change the service it needs to change the service on that number..
Something pretty easy I missing somewhere I reckon :)
Please help a noob!! Thanks
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Just in case anyone has this issue.. what it was is I added that DID # as a multicall on an extension that was not in the tenant for testing purposes.. well this caused that # not to reroute, removed the multicall and presto.
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Just in case anyone has this issue.. what it was is I added that DID # as a multicall on an extension that was not in the tenant for testing purposes.. well this caused that # not to reroute, removed the multicall and presto.
Thanks for taking the time to reply with your solution!