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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Jockey on August 20, 2012, 11:52:41 PM

Title: Mitel 3300 V4.2 Upgrade
Post by: Jockey on August 20, 2012, 11:52:41 PM
Hello.
I have a MXEII & A CXI II in a cluster on V4.2.
Over the last few days we have problems with the MX and have been advised by Mitel upgrade to V5 xx.
They advised to remove the MX from the cluster first.
Can some advise on the removal procedure.

Thanks
Dave
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: martyn on August 21, 2012, 01:04:36 AM
Is the other system in the cluster being upgraded as well? Is the other system at another site or on the same site and just being used for resilancy?

I would ask more information why they need it removed from the cluster, as depending on your cluster set up it will have an impact. You shouldn't need to remove the system from the cluster to upgrade it, and if you remove it, then I would be very hesitant to try and put it back in again at a later date without any corruption occurring.
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: Jockey on August 21, 2012, 04:52:38 PM
Hi, Thanks for your reply.
Yes the other system will be upgraded.
The CX is at another site, and is being used as resilancy.
I think we have decided to do the upgrade without removing from the cluster.

Regards
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: martyn on August 21, 2012, 06:57:10 PM
I would suggest upgrading both at the same time, but either way you should not have to break the cluster just to upgrade.
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: Mattmayn on August 29, 2012, 07:18:31 AM
The reason they asked him to remove the Mx is because the hardware isn't supported on MCD 5.0
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: acejavelin on August 29, 2012, 09:29:02 AM
The reason they asked him to remove the Mx is because the hardware isn't supported on MCD 5.0
Hmmm... I am pretty sure the MXeII and the CXi II are fully supported under MCD 5.0, you are thinking of the original MX controller, that is not what he said he has.
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: martyn on August 29, 2012, 07:13:49 PM
Even an original Cx is supported under MCD 5, though you just have to wait a fair bit longer for it to boot!

The original Mx isn't though.
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: Jockey on August 29, 2012, 11:05:30 PM
Hi, Thanks for all your advice.
We will be upgrading on 5/9, Will update on any problems.
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: ralph on August 30, 2012, 05:59:22 AM
Quote
Even an original Cx is supported under MCD 5, though you just have to wait a fair bit longer for it to boot!

Just be sure you have enough RAM before you get started.  It needs 512 for anything above 9.

Ralph
Title: Re: Mitel 3300 V4.2 Upgrade
Post by: Mattmayn on August 30, 2012, 02:09:41 PM
My bad on the incorrect platform, lazy eyes I guess.