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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Shimster on August 14, 2012, 04:58:28 AM

Title: Voicemail to Email Timestamp
Post by: Shimster on August 14, 2012, 04:58:28 AM
Hi All

We've got a strange issue with the timestamps on our voicemail to email.

If I leave a message now (0955hrs), the voicemail is emailed to the staff member successfully but the time the voicemail was sent is shown as exactly 5 hours later (1455hrs). The clocks on all our email servers are correct, as is the clock on the Mitel controller. This is only affecting the emails from the Mitel controller and no other emails. Has anyone seen any issues like this before?

Thanks

Jason
Title: Re: Voiemail to Email Timestamp
Post by: bobcheese on August 14, 2012, 05:12:52 AM
Yes, you need to add a local entry into the 'networked vmail servers' form and set the appropriate time zone
Title: Re: Voiemail to Email Timestamp
Post by: Shimster on August 14, 2012, 05:25:21 AM
Hi Bobcheese

Thanks for the quick reply. That has fixed it.   :D

Jason