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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: njsm34 on August 10, 2012, 10:57:11 PM

Title: system is recalling again & again after hang up
Post by: njsm34 on August 10, 2012, 10:57:11 PM

Hi All,

controler mxe iii

whenever a call comes to an extension(6554) after 4 ring it should go to a cellno.

what i did is

1. system speed call (8686 pointing to cell no.) 

2. in call routing first alternative on index no.14 i rerouted to dn 8686

3. in call routing i searched 6554 & made 1st alternative as 14.

4.in cos call out timer was set


after dis i was testing i called 6554 from another ext. 6541 after 4 ring  call jumped to cell no.when call is disconnect fom cell. i am getting call again & again untill i go & disconnect from 6541.

thanks

Title: Re: system is recalling again & again after hang up
Post by: ralph on August 11, 2012, 08:06:56 AM

What kind of trunks are you using?  Analog or digital?
Also, what kind of phone are you calling from?
It kinda sounds like you're not getting trunk disconnect but I'm not sure.

Ralph

Title: Re: system is recalling again & again after hang up
Post by: njsm34 on August 15, 2012, 04:07:11 AM

thanks


trunk is digital

phone's installed is  5320 mitel ip phone .