Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: armstr_a on August 08, 2012, 03:48:41 AM
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Hi,
We have a 3300 system and setup a record a call facility that is working great. I noticed on the system maximum i could it to was 100? is there a way to increase this at all?
I notice i can send the message to an alternative number is that the only way around it?
Thanks in advance
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How do you send the message to an alternative number? I don't think I've seen that before.
Also, what about just forwarding the message directly to an email box? That's how I use it.
Ralph
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Hi Ralph,
Thanks for the reply.
If i dial that voice mail i noticed you can pass it on to another ext. Since testing you have to leave a comment etc... so bit long winded and useless! But hoping i could extend the 100 max. It was set as 50 as default buy highest it would accept was 100.
I can't do the forward to email unfortunately due to the network set up here as would have been a great solution. phones are on a 192 address and exchange server is on a 10.x
Was hoping it could be increased or maybe this single user can have 2 mailbox if that can be done?
Hope this makes sense!
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Although the Mitel Record A Call works as designed, the real limit as I see it is how to manage those recordings.
For example, I have >200 recordings that I have in my email. I've no idea what any of them are. If I had to go back and find a recording it would take hours. There isn't any way to index them or annotate them.
We also use/offer Oaisys which is very good at managing recordings.
Ralph