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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mehrdad on August 07, 2012, 03:52:23 AM

Title: any way to find out who is use his/her telephone?
Post by: mehrdad on August 07, 2012, 03:52:23 AM

any way to find out who is use his/her telephone at this time?

Title: Re: any way to find out who is use his/her telephone?
Post by: bobcheese on August 07, 2012, 04:25:44 AM

smdr logs? if enabled

Title: Re: any way to find out who is use his/her telephone?
Post by: mehrdad on August 07, 2012, 05:55:40 AM

i need a software for showing "who is talking now", like "call status" in "avaya"

Title: Re: any way to find out who is use his/her telephone?
Post by: ralph on August 07, 2012, 06:15:23 AM

It's a bit cumbersome but you can try "Stat 1".
It will show you all the PLIDs and what state they are in.
Once you know the busy PLID you can enter "loc plid <PLID>" and it will show you the extension number.

Ralph

Title: Re: any way to find out who is use his/her telephone?
Post by: mehrdad on September 02, 2012, 01:34:26 AM

thanks so usefull

Title: Re: any way to find out who is use his/her telephone?
Post by: boycey9 on September 03, 2012, 03:26:18 PM

You could use the IP Phone Analyser, It is included within the MCD software package.

Title: Re: any way to find out who is use his/her telephone?
Post by: ralph on September 03, 2012, 05:27:44 PM

You could use the IP Phone Analyser, It is included within the MCD software package. (http://You could use the IP Phone Analyser, It is included within the MCD software package.)
boycey9,
I've never used that piece of software but don't you have to change your DHCP options and then reboot the phones to make that work?

Ralph