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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: reval on July 18, 2012, 06:37:02 AM

Title: Prevent incoming calls
Post by: reval on July 18, 2012, 06:37:02 AM

Hi,
I have two MXeIII, "A" with numbering plan 4XXX and "B" with Numbering plan 2XXX. A and B connected through IP/XNET.
A connected to CO lines and uses auto attendant for answering incoming calls.
B does not have any CO trunks but can use some CO lines of A for making outgoing calls.
what can I do on A to prevent B from using CO trunks as incoming trunks ?

e.g. when a external caller hearing auto attendant of A , if he/she dials 4XXX connect to intended destination, but if dial 2XXX blocked.

Thank you in advance for your help

Title: Re: Prevent incoming calls
Post by: acejavelin on July 18, 2012, 07:25:07 AM

Assuming you are using the regular Embedded VM, this is very simple...

In ESM, go to Voice Mail -> System Settings -> VM Options

In the "Restrict Numbers that begin with..." field, add "2" (without quotes) to the existing settings. This will prevent all calls beginning with the digit 2 from being dialed from the auto-attendant.

See the help on that page for more details, but it is pretty straight forward.

Title: Re: Prevent incoming calls
Post by: reval on July 19, 2012, 03:22:27 AM

Thanks a lot,
That's what I was just looking for.