Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Metallix on July 18, 2012, 03:49:13 AM

Title: Automated system
Post by: Metallix on July 18, 2012, 03:49:13 AM

Hi,

our mitel 3300 system used to have an automated system that would direct incomming calls to diffrent departments but some time ago it was disabled and once again no one knows how or who by.

how would i go about restoring this system?

Title: Re: Automated system
Post by: ralph on July 18, 2012, 05:51:53 AM

Are you using embedded voice mail or NuPoint?

Ralph

Title: Re: Automated system
Post by: Metallix on July 18, 2012, 06:12:10 AM

i dont know, how would i find out?

Title: Re: Automated system
Post by: Mattmayn on July 19, 2012, 07:25:36 AM

do you have voicemail programming on your 3300 or do you go to a separate interface to make changes?

Title: Re: Automated system
Post by: Metallix on July 20, 2012, 07:50:19 AM

to make any changes to the system or to reset a voicemail password i have to use the 3300 interface

Title: Re: Automated system
Post by: Mattmayn on July 23, 2012, 10:05:39 AM

What type of trunks do you have? That will determine the easiest way to turn this back on.