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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: tag on March 10, 2009, 05:00:49 AM

Title: screen saver
Post by: tag on March 10, 2009, 05:00:49 AM

Any one know why IP sets screen saver date & time is not updating? before it was updating but now it is not updating...??
any solution for that?

Title: Re: screen saver
Post by: Mattmayn on March 10, 2009, 07:25:11 AM

What are you using as the screen saver, the default image? This doesn't show the date and time, just the release, load, hardware rev, and ICP rev.

Title: Re: screen saver
Post by: Mattmayn on March 10, 2009, 07:25:44 AM

I assume you are asking about 5330 and 5340 sets.

Title: Re: screen saver
Post by: tag on March 10, 2009, 07:47:20 AM

Set types is 5330 & the file which i used was made form  the site : http://demo.ingeniussoftware.com ,

System info : 3300 ICP R8.0.7.16._2

Title: Re: screen saver
Post by: ralph on March 10, 2009, 08:03:09 AM

I know that at one point we had a bug in the screen saver software that required new software.   The date was always a day behind.  Had to get ahold of ingenious to figure it out.   The result was I had to pull down the software again and re-install the screen saver with new code.   I'd bet it would be the same thing for you.

Ralph
www.kitcarauction.com (http://www.kitcarauction.com)

Title: Re: screen saver
Post by: tag on March 10, 2009, 10:38:40 AM

Thanx for your help...could tell me how to remove that application from the system?

Title: Re: screen saver
Post by: ralph on March 10, 2009, 11:55:55 AM

You have to go through the install proceedure.  When there, there is a checkbox to remove from the phones.

Ralph

Title: Re: screen saver
Post by: tag on March 27, 2009, 03:19:47 AM

Could any tell me how to upgrade 5330 sets firmwire,
Load version is  : 01.02.01.08  and i needed to upgrade to latest.

tag

Title: Re: screen saver
Post by: Mattmayn on March 27, 2009, 10:01:01 AM

Best bet is to upgrade the 3300 to a newer release.
You can ftp the 53xx firmware to the 3300 and update this way. I have never done this, just know that there is documentation on how to do it.

Title: Re: screen saver
Post by: tag on March 27, 2009, 11:41:58 AM

If i upgrade 3300 relese from 8.0 to a 9.0 do i need a license?

tag

Title: Re: screen saver
Post by: Mattmayn on March 27, 2009, 01:30:16 PM

You will need a new password from AMC so your SA must be up to date.

Title: Re: screen saver
Post by: tag on March 27, 2009, 02:09:05 PM

did they charge for it?

tag

Title: Re: screen saver
Post by: Mattmayn on March 28, 2009, 09:44:53 AM

I take it you are not a dealer? The only charge from Mitel is the Software assurance, your dealer may charge you for the upgrade if you guys don't have an agreement in place that would cover them.

Title: Re: screen saver
Post by: tag on April 01, 2009, 07:02:02 AM

Do i need HTML Applications License to use the screen saver?
tag

Title: Re: screen saver
Post by: Mattmayn on April 01, 2009, 10:55:08 AM

I have never heard of that license.