Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mayerfeld on June 29, 2012, 09:26:48 AM

Title: change name for a extension/handset
Post by: mayerfeld on June 29, 2012, 09:26:48 AM

I wanted to change the name for an extension.  I made the change in both
1) sys admin->telephone directory management->telephone directory assignments.
2) Sys admin->voice mail->voice mailbox config.
When you dial the extension, the old name still comes up. What am I doing wrong?

Thanks!

Title: Re: change name for a extension/handset
Post by: acejavelin on June 29, 2012, 10:02:42 AM

This sounds like pre-MCD software... Changing it in the Telephone Directory is irrelevant and it needs to be changed in either Station Service Attributes or User and Device Attributes (probably the latter), it is towards the top of the device section.

Title: Re: change name for a extension/handset
Post by: mayerfeld on June 29, 2012, 12:34:09 PM

Found it under "User configuration"
Thanks!