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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mx745 on June 08, 2012, 12:47:17 PM

Title: Paging Delay
Post by: mx745 on June 08, 2012, 12:47:17 PM

Have a 3300 at one of our locations and they tell me they are getting a delay when they page.  They say its takes about 7 seconds till it allows them to page.  Is there a setting I can change to lower this delay time.  Not seen it in class of service or any other form yet.

Title: Re: Paging Delay
Post by: bluewhite4 on June 08, 2012, 12:48:46 PM

Are they using phone paging or loudspeaker paging? Is this system a CX/MXe/MXe with second processor? How many phones are in the paging group?

Title: Re: Paging Delay
Post by: Mattmayn on June 08, 2012, 12:54:31 PM

If loudspeaker, are you using a trunk or the page port?

Title: Re: Paging Delay
Post by: mx745 on June 08, 2012, 01:41:09 PM

Loudspeaker paging, and I believe its a page port.  MXe-III and around 60 phones on system.  I didn't set the system up and been thrown into learning the configurartion of it.

Title: Re: Paging Delay
Post by: ralph on June 08, 2012, 03:52:03 PM

If they're dialing page codes then have them try <page code>+'#'
I'd suspect a digit conflict and that will prove it out.

Ralph