Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jeremywatco on May 19, 2012, 09:54:04 PM
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May seem silly but whats the easiest way to create a system speed call to a voicemail box? Want to route a DID to a special voicemail box... no associated extension.
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I need to write a How-To on this.
The best way is to create a "phantom" extension. This is an extension that had no device. Then forward it via Call Rerouting forms to VM.
This does burn a license but any other number you need to do this with, you can simply add keys to the phantom phone and then forward the keys to VM in the call rerouting forms.
If you don't have a spare license to do this with you can find a phone that isn't being used (much) and program the button on page 3 and set it to "no ring".
Ralph
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Awesome! Thank you for the refresher! I added the extension to an existing Phantom device I created to create a method of transferring calls directly to voice mail! Totally how I did it.. you totally reminded me. Works great!