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Mitel Forums => Mitel Software Applications => Topic started by: rioxone on February 23, 2009, 08:47:51 AM

Title: reports on a NuPoint 12.0
Post by: rioxone on February 23, 2009, 08:47:51 AM

Hello
my company just got a NuPoint 12.0 installed. We want to use the call flow reports option in the call director to generate reports for an auto attendant that is set up. However we need to find someway of automating that process because the user that needs the report will not have access to run it. does anyone have any ideas?

thank you

Title: Re: reports on a NuPoint 12.0
Post by: Mattmayn on February 24, 2009, 06:58:45 AM

Could you not write a script that would do this?

Title: Re: reports on a NuPoint 12.0
Post by: rioxone on February 24, 2009, 01:55:12 PM

See that i do not know. I am new to Mitel, i am mostly an Avaya person. Right now the only way I know you can pull reports on the system is via the web administration page.

Title: Re: reports on a NuPoint 12.0
Post by: chadmaynard on February 25, 2009, 01:43:12 PM

A shell script to run and email the reports might look like this. Use cron to run it periodically.

You must URLEncode any strange characters in your username/password (http://www.string-functions.com/urlencode.aspx).

Do you know how to use this?

Title: Re: reports on a NuPoint 12.0
Post by: rioxone on February 26, 2009, 11:47:00 AM

actually no, i would love any help that can be provided. Sorry for being such a Mitel noob but like I said i have been on lucent/avaya for almost 10 years.

Title: Re: reports on a NuPoint 12.0
Post by: ralph on February 26, 2009, 11:52:16 AM

How do you call the function via the linux command line?

Ralph
www.aavoicepro.com (http://www.aavoicepro.com)

Title: Re: reports on a NuPoint 12.0
Post by: chadmaynard on February 26, 2009, 03:22:38 PM

rioxone: is anyone in your organization familiar with linux at all?

ralph: which function? You upload that file to the server and run something like this:

Code: [Select]

[root@nupoint ~]# ls
npm-report
[root@nupoint ~]# chmod u+x npm-report
[root@nupoint ~]# ls -l npm-report
-rwxr--r--  1 root root 2215 Feb 25 02:45 npm-report
[root@nupoint ~]# mv npm-report /usr/sbin/
[root@nupoint ~]# which npm-report
/usr/sbin/npm-report
[root@nupoint ~]# npm-report
Changing Directory to /tmp...done.
Fetching auth_probe Cookie...done.
Logging in to the Server Manager...done.
Logging in to the Nupoint Web Console...done.
Running Report...done.
Fixing a few file paths...done.
Removing unused files...done.
Compressing Report...done.
E-Mailing Report to chad@domain.tld...done.
Cleaning Up...done.
[root@nupoint ~]# crontab -e
no crontab for root - using an empty one
crontab: installing new crontab
[root@nupoint ~]# crontab -l
15      6       *       *       1-5     /usr/sbin/npm-report
[root@nupoint ~]#