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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bluewhite4 on January 24, 2012, 08:03:51 PM

Title: Prevent DSS Ringing Pickup
Post by: bluewhite4 on January 24, 2012, 08:03:51 PM

I have a customer who needs a DSS/BLF of their boss, however the boss does not want them the ability to answer their line via that DSS/BLF. Any suggestions on how to disable this?

Title: Re: Prevent DSS Ringing Pickup
Post by: bluewhite4 on January 24, 2012, 08:14:20 PM

I knew I posted this question too quickly. I found the answer.

Setting "Call Pickup Directed Accept" to No of the DSS/BLF watched extension, prevents the host set from picking up that call.

In other words if 104 had a DSS/BLF of 105, and the COS of 105 has "Call Pickup Directed Accept" set to No, 104 won't be able to answer 105's line when 105 is ringing.

Title: Re: Prevent DSS Ringing Pickup
Post by: ralph on January 25, 2012, 06:10:24 AM

Thanks for updating. 
I didn't know that.
Learned something new.

Ralph