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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ASCStech on November 13, 2011, 06:30:20 PM

Title: Outgoing CLI
Post by: ASCStech on November 13, 2011, 06:30:20 PM

We have a customer CXIIi connected by IP trunks to our 3300 MXE. Both are running MCD 4.2. The customer site only has access to the PSTN via a PRI link on our MXE. The PRI link is dedicated for their use only. Problem is that their site is 3 digit numbering and our's is 4 digits and when it comes to outgoing CLI on their link only the main number is being presented. I have gone to add the 4xx to the CPN substitution form but as the current entries are 4 digit i cant add the 3 digit.
Is there any way to change the presentation of the outgoing CLI from the customer PABX over the IP trunks so that it presents 4 digits (94xx) instead.
The customer does not want 4 digit dialling on site.
Hopefully this makes sense.
Cheers
Chris

Title: Outgoing CLI
Post by: MitelUK2010 on November 14, 2011, 02:12:36 AM

Can this not be done using associated directory numbers? If you look at the help section on cpn, you can do it in 2 ways system wide a dn based cpn. I believe system wide you cannot do it with multiple digit lengths.

Title: Re: Outgoing CLI
Post by: ASCStech on November 14, 2011, 11:48:28 PM

Thanks MitelUK2010, associated directory number worked a treat.
Didn't really know that form existed or what it did.
Cheers
Chris

Title: Outgoing CLI
Post by: MitelUK2010 on November 15, 2011, 01:42:39 AM

Not a problem. Form can also be used to set up a hotline.