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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ucx on November 08, 2011, 12:13:58 AM

Title: HTML Branding App error on upload to vMCD5
Post by: ucx on November 08, 2011, 12:13:58 AM

Hi all,

I have a branding app that I've created with our company logo, to go in the softkey area of the 53(20/30/40) phones.

The app packages fine, but when I go to add it to my vMCD 5.0 system, I get the following output from the HTML Toolkit Uploader (version 2.2):

Code: [Select]

ERROR Couldn't read file 5330.xml
ERROR Couldn't read file 5340.xml
Uploading C:\Users\xxxxxxxx\Documents\company.spx to switch 192.168.69.210
ERROR IOException for State=FTPPUT
ERROR Error for file C:\Users\xxxxxxxx\Documents\company.spx for switch vMCD 5: Error
ERROR Unable to upload to switch "vMCD 5" (192.168.69.210)
Uploading finished
Also, when I go to upload this to another system we have here, running MCD 4.2, it uploads fine, but will only show in the list if I force 'HTML Infrastructure License' to be enabled for an extension which only works for one extension since I don't have any HTML licenses. Mitel Sales tell me that, for screensavers and branding apps, I don't need the HTML licenses.

Anyone else had any issues getting this working? How do I fix it?

Title: Re: HTML Branding App error on upload to vMCD5
Post by: ucx on November 08, 2011, 12:50:34 AM

OK, I ran a wireshark trace while the uploader did its thing, and it looks like the files '5330.xml' and '5340.xml' are missing from the /db/htmlapps/config' directory. I ftp'd into the 4.2 system and pulled the files from there and ran them into the 5.0 virtual MCD and it uploaded correctly.

Title: Re: HTML Branding App error on upload to vMCD5
Post by: cp457l on January 11, 2012, 01:49:17 PM

I am having the same issue however I only have version 5 on my MCDs. Is there somewhere else that i can get the XML file

Title: Re: HTML Branding App error on upload to vMCD5
Post by: ucx on January 15, 2012, 06:07:27 PM

I have zipped up the xml files that I used and attached to this post.

Title: Re: HTML Branding App error on upload to vMCD5
Post by: tech_DB1 on September 22, 2014, 12:43:54 AM

Hi Guys,

Had the same problem, uploaded the above .xml files and the upload worked. I am however still recieving a Communication Error when I assign the Branding application.

I have tried everything to make this work, the manifest.xml is correct and the .GIF image I am using is identicle to the sample image given by Mitel.

Any feedback or guidence would be appreciated.

Im on MCD 6.0