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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bluewhite4 on October 28, 2011, 03:45:35 PM

Title: MCD 5.0 G.722.1 Codec Issues
Post by: bluewhite4 on October 28, 2011, 03:45:35 PM

In house we all have 5340 phones. Upgraded to MCD 5.0. Post install, everyone complained and demonstrated echo on all internal-to-internal calls. Ended up turning off G.722.1, and this fixed the issue.

Anyone else seen anything similar?

Title: Re: MCD 5.0 G.722.1 Codec Issues
Post by: brantn on October 28, 2011, 04:19:18 PM

Ran across this on SIP trunks to exchange as well can enforce symetric codec as well. Where did you disable this at BlueWhite?

Title: MCD 5.0 G.722.1 Codec Issues
Post by: smarbar on October 28, 2011, 04:26:06 PM

Yes I am also having this problem, how did you turn it off?

Title: Re: MCD 5.0 G.722.1 Codec Issues
Post by: bluewhite4 on October 28, 2011, 04:34:59 PM

New maintenance commands, Addcodecfilter/removecodecfilter.

They work the reverse of what you'd thing. The add command actually adds the codec to the list of codecs that won't be negotiated.

So to take G.722.1 out of the list issue "Addcodecfilter G.722.1"



[Editors note July-23-2012:  For details on how to turn off the codec see this page (http://www.mitelforums.com/articles/3300/g.722-codec.php)]

Title: Re: MCD 5.0 G.722.1 Codec Issues
Post by: brantn on October 28, 2011, 04:54:35 PM

Terrific find.

Title: Re: MCD 5.0 G.722.1 Codec Issues
Post by: BLucky on December 08, 2011, 04:47:34 AM

We had  the same issue and your fix seems to have resolved the problem, many thanks :).
Does anyone know why this codec is causing issues?
I have looked at the voice statistics for these calls and there is minimal jitter (10-20ms) and no lost packets.

Title: Re: MCD 5.0 G.722.1 Codec Issues
Post by: Mitel100 on December 08, 2011, 08:30:04 AM

Mitel released the following artical today:

Mitel has implemented the G722.1 CODEC using a 32Kbit bitrate. This means that in order for any third party device/application to work with MCD 5.0 they must support this bitrate. If a device/application attempts to use G722.1 with a different bitrate, you will encounter a no audio scenario.

If you do come across this issue with an incompatible version of G722.1 then a few options exist depending on the integration medium used.

Option 1: Disable the G722.1 CODEC globally on the 3300 using the maintenance command addcodecfiler (Please see 3300 help on the proper syntax to use.) However, this means that the CODEC cannot be used by any device (including IP sets) connected to the 3300.

Option 2: If the third party device/application is connected to us via SIP trunks, you may set "Renegotiate SDP To Enforce Symmetric Codec" to Yes in the SIP Peer Profile of the device/application in question. This will ensure you don't run into any audio issues and this also doesn't require you to disable G722.1 globally as you would with Option 1.

Option 3: If the third party device/application is connected to us as a SIP phone, you may set the same option as in Option 2 but this time in the Sip Device Capabilities form for the specific device that is not using a compatible version of G722.1.

Title: Re: MCD 5.0 G.722.1 Codec Issues
Post by: marcolive on April 01, 2012, 08:08:23 PM

FYI, codecs enabled or disabled doesn't seem to survive to a backup/restore.