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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ucx on October 24, 2011, 07:19:36 PM

Title: CXi, voice mail ports and DSP resources
Post by: ucx on October 24, 2011, 07:19:36 PM

We've got a 3300 CXi at a customers site, and they have only 4 VM ports programmed. In the 3300 I&M Course manual, it states:
"The case CX and CXi controllers allow up to 4 ports and, with increased DSP resources, up to 16 may be supported" (emphasis mine)
This site has the DSP card in port 3 - is this the increased DSp resources the manual references, or is there something else they will need?

Title: Re: CXi, voice mail ports and DSP resources
Post by: bluewhite4 on October 24, 2011, 09:19:49 PM

You need to take a look at page 294, table 59 of the Technicians handbook. It all depends on if you have a Dual, Quad, or DSP II and then if you have a T1/E1 and/or compression licenses.

Also, the system won't increase the number of voicemail ports automatically, its a change/reboot that has to manually be done.

Hope that helps.

Title: Re: CXi, voice mail ports and DSP resources
Post by: ucx on October 24, 2011, 09:27:53 PM

Awesome, thanks bluewhite :)