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Mitel Forums => Mitel Software Applications => Topic started by: Mattmayn on January 12, 2009, 11:24:56 AM

Title: OPS Man not connecting
Post by: Mattmayn on January 12, 2009, 11:24:56 AM

I have OPS man running rel. 8.0.0.18 that will not complete MAC on one of the two controllers.

I get an error that says:
"Add for user test:Cumming:2655 could not be completed.
Reason: Could not connect to the requested network element"

The OPS Man can connect to this 3300 to do a sync, backup, or when I access it via Enterprise (by double clicking on the network map). It will connect just fine to the other 3300 that is in the Cluster.

Has anyone else had this issue?

I also get the following logs on the server:
"Error starting a DBA session to Cumming (26504)"

"MAC Audit: ADD transaction for test, 2655, PLID not set (5330 IP) on Cumming (Secondary:none yet)[Failed]-<Details Could not connect to the requested network element:(rc=50000)>"

Title: Re: OPS Man not connecting
Post by: Mattmayn on January 16, 2009, 07:39:27 AM

Nevermind this one, I failed to read release notes and upgrade accordingly.