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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: dutch_tuga on August 31, 2011, 08:54:01 AM

Title: Ring group and forward always
Post by: dutch_tuga on August 31, 2011, 08:54:01 AM

Hi everyone,

Does someone knows if there is any possibility to always forward ring groups. Through call forwarding 3rd party doesn't work.

tnx

Title: Re: Ring group and forward always
Post by: wiseguy on August 31, 2011, 06:41:57 PM

A ringgroup has it's own forwarding based on the timer that can be set in thegroup. When there is no user present then the forwarding will be done immediately. If the idea is to forward based on day/night reroute you can put a nametag huntgroup in front.

Title: Re: Ring group and forward always
Post by: dutch_tuga on September 05, 2011, 11:17:59 AM

Great, that worked. Just need to get it to dial out through the correct trunk.

Thanks.