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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on August 04, 2011, 10:09:06 AM

Title: Dropped Calls
Post by: pakman on August 04, 2011, 10:09:06 AM

I've got two locations reporting calls are getting dropped after about 1 minutes. These are local and long distance calls to businesses so cell phones are out. I looked at some of the logs on the PBX's nothing stands out is there a way to tell on the PBX if calls are being dropped? Version 4.1

Title: Re: Dropped Calls
Post by: ralph on August 04, 2011, 10:20:49 AM

What kind of trunks?
If SIP, what kind of firewall?

If PRI have you done a 'DTS RE <PLID> last 24' on the circ?  Did it show any errors?  Is it all 100%?

Ralph

Title: Re: Dropped Calls
Post by: pakman on August 04, 2011, 02:40:17 PM

I do use SIP and performed the command you posted there was no errors and I called our provider looks like it was on there end and everything is working again.

Thanks,
Derek