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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: plee61 on August 03, 2011, 01:05:20 PM

Title: Query for Controller Model
Post by: plee61 on August 03, 2011, 01:05:20 PM

Hi,

How do I find out the controller model with Mitel Controller Directory (MCD)? The controller is on remote site, but I can access to it with MCD.

Thanks

Title: Re: Query for Controller Model
Post by: Kurt on August 03, 2011, 01:36:44 PM

If you are MCD 4.0 or above you can just go to the About screen and it will show you the controller type on the bottom.

There is also a way to do it from the RTC:

How to identify 3300 platform types from RTC:

at RTC shell, type sysGetPlatformFamily


Determine the platform types as follows:

For CX = 64
For MX = 200
For Lite = 250
For AX = 300
For LX = 1000
For MXe = 2000

Example Code:
-> sysGetPlatformFamily
sysGetPlatformFamily
value = 250 = 0xfa
->

Title: Re: Query for Controller Model
Post by: ralph on August 03, 2011, 01:42:30 PM

I think on the newer software you can find out in the ESM.

I just can't remember the command right now.

Ralph

Title: Re: Query for Controller Model
Post by: brantn on August 03, 2011, 11:00:43 PM

Same command in esm get system family or something close to that.

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