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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: eenochs on July 08, 2011, 02:02:05 PM

Title: 5550 IP Console
Post by: eenochs on July 08, 2011, 02:02:05 PM

First post, so thanks for the forum.

I have a 5550 IP Console and trying to change the incoming amount of rings.  When our receptionist is on the line and another call comes in she doesn't have enough time to put the call on hold and pick up the new line.  is there a setting on the IP Console or on the 3300 where we can adjust the length of time a incoming call will ring?

Thanks

Title: Re: 5550 IP Console
Post by: ralph on July 08, 2011, 03:00:18 PM

Find the COS of the console.
Towards to the bottom of form is the "Call Forward No Answer" timer.   
Change it there.

Ralph
www.motorcyclesearchlight.com (http://www.motorcyclesearchlight.com)