Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: swinstation on July 08, 2011, 10:19:02 AM

Title: 3300 LED ,all of them turned on
Post by: swinstation on July 08, 2011, 10:19:02 AM

Hi all
I face a new problem on Mxe III 3300,and I am looking for solution:

On mxe all led turned on and I could not able off them,I installed software again but the problem still exist(also the remote alarm button show disabled),what is your idea?
alarm LED has orange/red/yellow.

Title: Re: 3300 LED ,all of them turned on
Post by: ralph on July 08, 2011, 10:44:25 AM

Do you see anything in the logs that would show any issue?

I'm expecting some type of hardware failure but I couldn't tell you what.
Something else you can do is while the system is booting capture all the output from the RTC as it boots to see if an error shows there.

Ralph

Title: Re: 3300 LED ,all of them turned on
Post by: swinstation on July 08, 2011, 01:37:38 PM

thanks for your reply,I am newbie in mitel please tell me more about RTC.

actuly the mxe works fine and I could not find error ,when system booting,if you have advice please tell me.thanks again

Title: Re: 3300 LED ,all of them turned on
Post by: ralph on July 08, 2011, 02:58:02 PM

The RTC is the serial port on the front of your controller
9600 baud
8-n-1

You can also putty to it via the 3300 IP address on port 2002 - use raw format.
But you can't watch it while it reboots.

Ralph