Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Mattmayn on June 28, 2011, 07:58:23 AM

Title: Backup Fails
Post by: Mattmayn on June 28, 2011, 07:58:23 AM

I have a site running MCD 4.2 SP2 that fails on backups. Looking at the logs the VM is causing it (embedded). I have tried a reboot and stopping and starting the VM from the RTC. No luck. Does anyone know what could be causing this? I am waiting on support to open to give them a call.

Title: Re: Backup Fails
Post by: bobcheese on June 28, 2011, 10:20:38 AM

what does the logs say??

Title: Re: Backup Fails
Post by: brantn on June 28, 2011, 11:49:51 AM

As bobcheese says any error messages or logs? Trusted sites? Clear History on browser? I know those sound dumb but they have affected backups for myself.

Title: Re: Backup Fails
Post by: Mattmayn on June 29, 2011, 07:13:15 AM

Turns out it was a firewall on site blocking FTP. All good now.

Title: Re: Backup Fails
Post by: ralph on June 30, 2011, 04:54:49 PM

It may be a good idea that we get our heads together and put together a FAQ for firewall and browser setups.
Perhaps along with a check list so when someone has an issue like this we can point them to the FAQ.
I'm testing out some content management software now that should handle this pretty well.

Ralph