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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ianbt001 on May 20, 2011, 06:43:35 AM

Title: Night Service issue
Post by: ianbt001 on May 20, 2011, 06:43:35 AM

Gents, Issue is that in

Day service calls go to Alt Greeting2 via an analogue extension (used to control routing )

At night call go via analogue extension to name tag hunt group and then mail for an info only message.

Issue is that directly after info message has played the sysem reverts the call back to the Alt greeting 2 .

What am I missing??

Title: Re: Night Service issue
Post by: ralph on May 20, 2011, 12:03:27 PM

What voice mail are you using?  Embedded?  NuPoint?  6510?

Ralph

Title: Re: Night Service issue
Post by: ianbt001 on May 23, 2011, 02:22:02 PM

Its Emdedded.

Title: Re: Night Service issue
Post by: Chakara on May 23, 2011, 03:45:22 PM

Isn't that normal behaviour for an Info Only mailbox?  Been a while since I played with this....

-Chak