Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Dannie on May 13, 2011, 12:24:10 PM
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I am an network admin, and a novice with Mitel - There is currently one extension set-up to be notified if a door buzzer is pushed (caller ID -- DOOR) I need to set-up other users to be notified. DOes any ine know how to do this?
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how is the door buzzer connected? Does it connect onto an analogue trunk or extension port?
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We use the Viking model C-2000B to interface with our Mitel ICS on dual SL card.
The door unit is push button audio, it just rings what ever end-point we have setup in the system, at this point it rings the receptionist. Shows which door since we have multiple external doors.
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The door is probably an SLT extn that is programmed as a hot line when the button is pressed, have a look at the endpoints or phones section in programming. You'll probably see one marked as door.
You need to determine whether this extn rings a group or straight to a phone, if its a group add the phone you wish to ring into the extn list.
If it currently rings straight to a phone you'll need to create Hunt Group Extn list, add the phones you want to ring into it, create a hunt group then enter the HG extn list into it as a member.