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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: zete on April 21, 2011, 03:10:04 PM

Title: 3300 ring group "overflow" not working
Post by: zete on April 21, 2011, 03:10:04 PM

Have a 3300 running 10.2.0.26_2,  in a multi-level tree menu box where one of the options sends the caller to a ring group. All of the extensions ring, but after 20 seconds the "overflow" ??? is an information only mailbox, but it does not answer no matter after 100 rings?
Any ideas?

Title: Re: 3300 ring group "overflow" not working
Post by: ralph on April 21, 2011, 04:42:24 PM

is the overflow number call rerouted always to VM?

Ralph
Used Nortel Phones (http://www.nortelphones.biz)