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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ccboe on April 11, 2011, 11:41:05 AM

Title: call park
Post by: ccboe on April 11, 2011, 11:41:05 AM

Is this normal? Can it be changed?

I just switched my BOE to our 3300.
This is their question.

A call comes in and gets parked. They have to hang up receiver or press the x on the phone to call someone to tell them they have a call parked.

Is there any way to remove the step of hanging up the receiver?

Thanks
Tom

Title: Re: call park
Post by: Chakara on April 11, 2011, 09:42:01 PM

  I hope someone finds the answer to be yes.  I've had the same complaint and not found a solution....

-Chak

Title: Re: call park
Post by: brantn on April 12, 2011, 11:48:18 AM

I will have to test this when I get time but from the call parks I have out there if I am correct you do not need to hang up or press cancel. Something to try.

1.) Park to another unused extension or phantom analog extensions.
2.) Multiple call appeareances.