Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Emrah Hatem on March 31, 2011, 08:12:13 AM
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I did most of the things,like ;
-enabling ETSI
-ONS CLASS/CLIP Set option to "Yes"
-Calling Number Display - Internal - ONS option to "Yes"
-ONS CLASS/CLIP: Message Waiting Activate/Deactivate option to "Yes"
-Calling Name Display and/or Calling Number Display option(s)
But it is not working,how can I enable CALLER ID for CX controller using analog-LS trunk ?
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In the trunk circuit descriptor set CLASS trunk to yes
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I did but still not working...
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Are you sure you're getting caller id from the carrier?
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not sure but I want to be sure that all configurations are made
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First thing to do is hook a butt-set to the line, call it and see if you get the info. Quick and easy to see if you wasting your time troubleshooting something that isn't being provided.
-Chak
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What do you mean by " hook a butt-set to the line " ?
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A butt set is a linemans analog test set. Basically just an analog telephone that allows you to test lines and listen in on lines.
Ralph
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I did and number and name are coming.So what did I forget to configure ?
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What trunk card are you connected to?
Ralph
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analog-LS trunk
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Sorry. I should have been more clear.
Are you connected to an embedded trunk card an ASU, ASUII or a MC320 trunk card.
Ralph
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embedded trunk card
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May not actually be supported by the in country Telco