Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: marcrp on March 30, 2011, 07:08:15 AM

Title: Check if Phone is COnfigured for Teleworker
Post by: marcrp on March 30, 2011, 07:08:15 AM

I have a 3300 and Mitel's SRC on MSL as the calls are encrypted so it needs the SRC to translate for our call recorder.

Is there an easy way to find out all the phones that have the SRC configured in their Teleworker settings? I don't fancy visiting each phone individually.

Thanks

Title: Re: Check if Phone is COnfigured for Teleworker
Post by: ralph on March 30, 2011, 07:46:21 AM

I don't exactly remember but doesn't the SRC show what phones are active?

Ralph
www.statewidetelecom.com (http://www.statewidetelecom.com)

Title: Re: Check if Phone is COnfigured for Teleworker
Post by: marcrp on March 30, 2011, 07:58:33 AM

It only shows handsets with active calls and then it only shows MAC addresses.

Title: Re: Check if Phone is COnfigured for Teleworker
Post by: brantn on March 31, 2011, 07:17:15 PM

SRC under the devices tab will show all devices connected to it. A red X will mean they were connected but are now disconnected for various reasons.