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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bberg on March 18, 2011, 02:37:02 PM

Title: Rename Groups and List Print
Post by: bberg on March 18, 2011, 02:37:02 PM

Hey guys -

Go easy on me...but I am a bit new to Mitel (2weeks new!). So, I actually have two questions....

#1 - how do you change the name of a ring group? I thought it was through telephone director, but it wont appear since it is a group and not a user.

#2 - Is there a way to print out a detailed list of all of the numbers that are currently in use. My problem is that I am starting out at a new location. They switched buildings several months ago and they carried there old phone extensions with them (Anything with a xxx-xxx-2xxx). The tech before me began to switch the old extensions over to the new, but ended up finding employment elsewhere mid-way through. So, I need to be able to find every instance of that number. I was thinking a big printed list would make it the easiest, but I am up for suggestions!

Thanks for any help!

-B

Title: Rename Groups and List Print
Post by: MitelUK2010 on March 18, 2011, 02:58:46 PM

In tel dir, add, input the number and associated name.

Export user and device and filter the csv file or is this no use?

Title: Re: Rename Groups and List Print
Post by: bberg on March 18, 2011, 03:23:30 PM

I owe you a beer  ;D

Renamed my Ring Groups...and the extension guide really seems to be what I need! I just have ot match it with my list of available numbers, and all will be well in my Mitel world!

Thank you soooo much UK!

Title: Rename Groups and List Print
Post by: MitelUK2010 on March 18, 2011, 03:53:32 PM

Easy when you know how. If in doubt add it to tel dir :P

Title: Re: Rename Groups and List Print
Post by: bobcheese on March 20, 2011, 04:46:22 PM

can also export the 'IP telephones all' form to see which sets are actually in service too.