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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ruis on February 24, 2011, 12:05:08 PM

Title: Voice Mail to e-mail mail relay denying message
Post by: ruis on February 24, 2011, 12:05:08 PM

We have a customer who is now using our cloud email service who has a 3300 ICP.  We set it up to forward to our mail relay to get to our cloud system.  The mail relay is denying the message because it has an invalid domain name.  It is getting to the mail relay with the internal IP address of the system as the domain name ( @10.9.0.10).  While that is a valid format according to the RFC, our relay is pretty locked down and will not allow an IP address as a domain name.  Especially a private IP address.

Thanks in advance!

Title: Re: Voice Mail to e-mail mail relay denying message
Post by: bobcheese on February 24, 2011, 03:40:54 PM

you need to add a local record in the networked VM servers form. This should change the IP to what ever you set as DNS name in this form.