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Mitel Forums => Mitel Software Applications => Topic started by: ralph on February 12, 2011, 09:35:19 AM

Title: NuPoint forwarding to external webhost
Post by: ralph on February 12, 2011, 09:35:19 AM
We have a customer that has a NuPoint that has changed their hosting service.
They're now hosted with Godaddy rather than their old exchange server.
They want to continue forwarding their voice mails to email.
Problem is: it ain't working.
Godaddy says the NuPoint has to authenticate.
Mitel says they can't authenticate.

Has anyone made this work?

Ralph



Title: Re: NuPoint forwarding to external webhost
Post by: Mattmayn on February 14, 2011, 08:24:48 AM
Do you have the ability to relay them through another mail server somewhere?
Title: Re: NuPoint forwarding to external webhost
Post by: ralph on February 14, 2011, 08:32:02 AM
Don't know.
I was hoping I wouldn't have to do that.

Ralph
   
Title: Re: NuPoint forwarding to external webhost
Post by: Mattmayn on February 14, 2011, 03:47:28 PM
That is how I have made that work in the past. I don't think Mitel has ANY plans of adding authentication to NuPoint.
Title: Re: NuPoint forwarding to external webhost
Post by: Chakara on February 15, 2011, 12:05:28 AM
  Or embedded - very frustrating for folks that don't host their own mailservers....

-Chak
Title: Re: NuPoint forwarding to external webhost
Post by: ralph on February 15, 2011, 08:03:06 AM
I suppose I could set up one of my sites to forward.   For example I could set up yourname~AT~aavoicepro.com and have it forward directly to yourname~AT~yourdomain.com.
I know that works.   I've tested it.
I'd have to charge for it, though.    That could create a problem for my employer.    But I wouldn't think it'd be much.  Perhaps $50/yr +MAC for <10 users.

What a pain in the rear.

Ralph





Title: Re: NuPoint forwarding to external webhost
Post by: Chakara on February 16, 2011, 09:03:02 PM
  Do they have any servers on site?  Windows and/or linux could be set up to do this for you.  Of course you need permissions from the IT folks and whatnot.  But if it's a 10 user site that may not be too hard.  There might be some open source software you could run on a workstation that could do it as well....

-Chak
Title: Re: NuPoint forwarding to external webhost
Post by: virtualman9000 on March 14, 2011, 10:32:04 AM
I just asked Mitel Engineering about this and they said hosted email will be supported by December in v 5.0 when they add "Multi-Domain" support.