Mitel Forums - The Unofficial Source

Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: Charl on May 26, 2025, 03:19:54 AM

Title: Access the backups
Post by: Charl on May 26, 2025, 03:19:54 AM

Hello

Can anyone tell me how to access the backup files on a MVO when it shows an error when I'm trying to log in?
I believe the system software needs to be reloaded but I need to get the backups first before doing it.

I've tried using SSH but it shows that the connection refused.

Title: Re: Access the backups
Post by: Charl on May 27, 2025, 09:17:54 AM

Ok I'm trying now to access the unit via FTP. I'm currently testing this on another unit.

I've tried through windows and other software(MobaXtrem). The popup appears for the login credentials and I've entered the correct details as for I can log into the test unit via the web browser, but it doesn't log in.

Is there any other details required for this?

Title: Re: Access the backups
Post by: bojo387 on May 30, 2025, 12:39:37 PM

When you say it doesn't log in, what exactly happens?