Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ZentheAlien on May 14, 2025, 06:22:33 PM
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You guys might need to get out the crayons to explain this to me, lol.
Hospitality system, existing with a PMS system set up and running. Customer needs to insert a 'Device Master', with a new IP address in between the PMS and the Mitel controller. Spent a load of time digging around manuals and I can't find where the Mitel has the PMS IP address in order to change it.
My conclusion is therefore - it doesn't. It just sends the information out the designated ports, and it's up to the PMS or this new device to listen, intercept, and send to those ports.
Is this correct?
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With ip pms, system has only one address and yes the pms system should send it to address and port depending upon vm or pms and perhaps listen on smdr. Therefore anything intermediate should handle any changes required
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You guys might need to get out the crayons to explain this to me, lol.
Hospitality system, existing with a PMS system set up and running. Customer needs to insert a 'Device Master', with a new IP address in between the PMS and the Mitel controller. Spent a load of time digging around manuals and I can't find where the Mitel has the PMS IP address in order to change it.
My conclusion is therefore - it doesn't. It just sends the information out the designated ports, and it's up to the PMS or this new device to listen, intercept, and send to those ports.
Is this correct?
You don't set anything in the Mitel... it has ports open that you need to set the PMS system to talk to. Pretty sure it's 15374 for PBX and 6830 for embedded VM. Pretty much all you do is set the protocol (HIS or Hyatt Encore) and make sure the PMS can make the connection the Mitel's IP address, often a router is needed if the PMS system is on different subnet than the MItel.
Note this is all in the embedded help in the MiVB in the Hospitality - Property Management System feature section.
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The Device Master is a serial port device using RS232 on RJ45 ports instead of DB9 seral ports. Should be no changes from the PBX side. They use an RJ45 to DB25 or DB9 serial cable.
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If that is the case, you may need some serial to ip convertors like the USR-TCP232-302