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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bvtech on May 08, 2025, 02:05:14 PM

Title: MiVb Embedded VM Call Flows
Post by: bvtech on May 08, 2025, 02:05:14 PM

I have a customer with a MiVB using the embedded VM with Call Flows to answer the calls.  They still have people who like to check voicemail messages remotely.  Is there a way in the call flow, to program a digit like the star key to allow the customer access to check their messages?

Title: Re: MiVb Embedded VM Call Flows
Post by: johnp on May 08, 2025, 02:42:03 PM

Would think message center as a keypress option would work, on nupoint you would enter the mailbox followed by *. Not sure it operates the same but do think so.

Title: Re: MiVb Embedded VM Call Flows
Post by: bvtech on May 08, 2025, 03:23:57 PM

That does work, but I have to press the * key once the message plays.  I think that's doable.  Thank you for the response.