Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Chakara on November 12, 2008, 08:59:13 PM
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I got a request that is seeming a bit difficult. While I believe this request is in reality unworkable, it was decided by upper management and they aren't giving me access to said management to convince them of a better solution.
That said, here is what they want. 6 phones. Incoming calls ring phone 1 2 times, then phone 2 2 times, phone 3 2 times, etc. At the same time I have to assume (as they won't clarify) that those 6 people want thier own voicemails. My though was to set up secondary line appearances on each of the phones - each phone getting a new unique DN (say 1501-1506). Give each of these new DN's a unique COS that has 2 rings before hitting the first alternate. Have the 1st alternate be an ACD path that has the next DN as it's path unavailable answer point.
IE: 1501 rings 2 times - first alternate is path 2501 which has 1502 as it's path unavailable answer point. repeat.
Will this work? Is there a better way?
-Chak
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Would a sequential ring group work?
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LOL - it might. I'll test tomorrow but that may be exactly what we need. Thanks for pointing out the obvious...
-Chak