Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: fishhead64 on January 31, 2025, 03:33:52 PM

Title: Ignite Make Busy codes
Post by: fishhead64 on January 31, 2025, 03:33:52 PM

I can see how to add Make Busy codes in YSE.
Is there functionality to let the Agents create them Ad Hoc?
Ex. Working Ticket 12345

Or I create the "Working Ticket" part and let them add the ticket number.

Title: Re: Ignite Make Busy codes
Post by: ACDeezNutz on February 05, 2025, 11:30:05 PM

YSE is the only place I've ever seen it.  It's not agent controllable.