Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jbussell on December 05, 2024, 02:46:32 PM
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This morning I had a report from a coworker about them calling into the Mitel and the it sounded staticky...
Over the course of the morning I made some internal calls (extension to extension) and on a couple of them I experienced the scratchy, static sound in the voice quality as well in the ringback tone before they picked up. Other calls I made were normal. I have not experienced this before in this, or any other Mitel system installed or worked on.
This MiVB is at a sheriff office/justice center and all phone related equipment is on its own Vlan and runs across Cisico Enterprise switches and a robust network.
What would be the "usual suspect" to look for to try and identify why the internal sound quality has suddenly eroded at times?
Jim
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Have they deployed any new radio or wireless equipment?
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No, but it was suggested that I turn on codec 722 filter and I did that this AM.
After about midday yesterday, it hasn't happened (not to where anyone's reported it anyway) and neither I or my coworkers effected any network changes...so who knows...