Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Tech Electronics on November 01, 2024, 12:34:16 PM

Title: NSU IMAT Manual
Post by: Tech Electronics on November 01, 2024, 12:34:16 PM
Does anyone have an old NSU manual that they can provide?

I inherited an old Mitel ICP 9.0 with two NSUs and apparently call tracing has to be done through the NSU and Mitel no longer has manuals for the Univeral NSU

I will also accept any knowledge on how to trace calls through the NSU in lieu of a manual.

I assume I can putty into the COM port and do this, but that is just a guess.

Thanks,

TE
Title: Re: NSU IMAT Manual
Post by: lundah on November 01, 2024, 02:32:05 PM
I should have something in my archives at home, I'll check after work.
Title: Re: NSU IMAT Manual
Post by: lundah on November 03, 2024, 12:12:19 PM
I'm striking out on finding any documentation. I do have some old troubleshooting notes, I had to compare the maintenance logs pulled from IMAT with a CCS trace from the 3300, so I don't know if there's a way to see the call data on the NSU itself. Maybe there's a debug trace you can enable from the shell, but I wouldn't know how to access it.
Title: Re: NSU IMAT Manual
Post by: Tech Electronics on November 04, 2024, 08:24:43 AM
Future Self,

After calling and talking to a retired technician, who after laughing at me, provided me with the information needed to see calls on the NSU.

They had used Procomm+ for this, but I used Putty and it worked fine.

Set your COM Port to 38400, 8, N, 1, No Flow

Once in you can type ? and get a list of commands, but the command that lets you see a list of the incoming DIDs is as follows:

1. option +dispcall to turn on the feature to display calls.
2. option -dispcall to turn off the feature to display calls.

Don't forget to turn it off or it will just keep running constantly and could cause issues later on.

Thanks,

TE