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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: BombasticSquirrel81 on October 24, 2024, 11:18:24 AM

Title: SMDR Extended Reporting Level 1
Post by: BombasticSquirrel81 on October 24, 2024, 11:18:24 AM

I have set 'SMDR Extended Reporting Level 1' to 'Yes' in System Properties > System Feature Settings > SMDR Options including all prequesite settings. I would expect this to change the output of 'logs re smdr' to show unanswered calls on the system but it doesn't.

 I find it useful sometimes if a user has been left a voicemail that didnt contain any contact information, I can look at the time of the message and find the number that was redirected to voicemail at that time.

Thanks

Title: Re: SMDR Extended Reporting Level 1
Post by: acejavelin on October 24, 2024, 04:02:56 PM

Calls that go to voicemail would be considered "Answered" calls...