Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sadic on September 17, 2024, 06:58:50 AM

Title: SIP TRUNK
Post by: sadic on September 17, 2024, 06:58:50 AM

Hello Everyone,

I have a problem with my 3300 Mxe version 43.0.1.16 ICP for sip trunk. I have an incoming call, but I can't dial for outgoing. Can you pls tell me what is the possible cause issue

I really appreciated for your reply.

Thanks,

Sadic

Title: Re: SIP TRUNK
Post by: ralph on September 17, 2024, 07:33:44 AM

There is a lot of things that can cause that.
What is the error you see on the phone's display when you try to dial out?

Ralph

Title: Re: SIP TRUNK
Post by: sadic on September 18, 2024, 08:51:07 AM

hi ralph,

its show invalid on the screen of ip phone and fast busy for analog

Title: Re: SIP TRUNK
Post by: ZuluAlpha on September 18, 2024, 10:59:33 AM

It sounds like your ARS Digits dialed is not pointing to your SIP Trunk Route for outbound calls.

Title: Re: SIP TRUNK
Post by: sadic on September 27, 2024, 04:42:37 AM

Thank you for all your reply, my issue was resolved. The cause of problem is from TELCO vendor.


Thank you very much for your support.


Sadic