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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunnytechbequia on August 28, 2024, 07:10:04 AM

Title: Mitell 3300 call forwarding to Mobile
Post by: sunnytechbequia on August 28, 2024, 07:10:04 AM

Hi everyone,
I'm trying to find a way to setup after-hours call forwarding to a external mobile phone number.
I would really appreciate your help.
Thanks in advance,

Best,

Title: Re: Mitell 3300 call forwarding to Mobile
Post by: ralph on August 28, 2024, 08:25:20 AM

What are you forwarding?  A phone?  A hunt group?  Something else?
It may make a difference depending on what you're trying to forward.

Ralph

Title: Re: Mitell 3300 call forwarding to Mobile
Post by: ZuluAlpha on August 28, 2024, 08:27:59 AM

There are a few ways this can be done.

If it's a set time on a single number you can set up a business schedule on the number and during Night1 Reroute the call to a system speedcall that points to the mobile number. The drawback to this method is that mobile voicemail may pick up not your system voicemail. That may or may not be important to you.

If it is another type of number like an ACD Path there may be better ways.