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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: beauharlan on August 21, 2024, 05:41:01 AM

Title: The ring time in Skype for Business is too short
Post by: beauharlan on August 21, 2024, 05:41:01 AM

Hello, I integrate Mitel and Skype for Business and am having a problem when the call has just been forwarded from Mitel to Skype for Business and only rings 2 rings before it automatically disconnects and there is no time to receive the call. Is there a way to extend the ringing time? Thank.

Title: Re: The ring time in Skype for Business is too short
Post by: lundah on August 21, 2024, 09:16:49 AM

I'm not familiar with the SfB integration, but for any other endpoint the Call Forward No Answer Timer in the endpoint's Class of Service controls this, so start there.