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Mitel Forums => Mitel Software Applications => Topic started by: joshuacook64 on August 13, 2024, 08:06:43 PM

Title: MIR- Log of replayed recordings
Post by: joshuacook64 on August 13, 2024, 08:06:43 PM

Is there a log of MIR recordings that have replayed/downloaded? If so, how can it be reviewed?

Title: Re: MIR- Log of replayed recordings
Post by: mitel361 on August 15, 2024, 10:31:49 AM

Hello, still getting familiar with the system.  However, you can configure Notifications.  I am not familiar with the logs yet.

I have been successful using these steps:
1. System Configuration > Tenant > General Settings > SMTP - I added my email server and test connection is successful
2. System Configuation > Notifications > AUDIT / Conversation_Replay
    a. Activate
    b. Recipients > e-mail addresses > Create > add my email address > Save
3. Playback a recording and I did get an email alert

You can set various alerts via SNMP or SMTP.

Again, new system and will learn more in time.

Title: Re: MIR- Log of replayed recordings
Post by: joshuacook64 on August 21, 2024, 02:24:01 PM

Thank you for the detailed guidance. The Notification table is very useful for more than just system information.

Title: Re: MIR- Log of replayed recordings
Post by: billbry66 on August 31, 2024, 04:31:17 AM

you can also check them using the system monitoring in the audit section once you have activated the notification