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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hvm2809 on July 30, 2024, 11:55:35 PM

Title: Night EXT number of Auto Attendat
Post by: hvm2809 on July 30, 2024, 11:55:35 PM

Hello!

Our system is CX II with Mivoice Business 8.0SP3

I'm setting Auto-Attendant at Embedded VM, The incoming calls will hear the company greeting then Dial EXT number OR :

1. Day mode: if press 0 or waiting after hearing company greeting, the call is routed to EXT No. 7555 (7555 is Extension Number of Mailbox Number 0) -> OK

2. Night model: if Press 0 or waiting after hearing company greeting, We want the call route to EXT No. 7000  -> PROBLEM: We could not find where to set the destination for this EXT number 7000, because we can only assign 1 EXT number  for mailbox operator 0.

Please give me advice. Thanks!

Title: Re: Night EXT number of Auto Attendat
Post by: lundah on July 31, 2024, 02:36:32 PM

Put x7555 on a schedule, and set the Night1 & Night2 reroute destination for x7555 to x7000.

Title: Re: Night EXT number of Auto Attendat
Post by: hvm2809 on July 31, 2024, 10:08:50 PM

Great! Thanks Lundah