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Mitel Forums => Mitel Software Applications => Topic started by: abonabeel on January 23, 2011, 07:25:09 AM

Title: UCA 3.2 with TW
Post by: abonabeel on January 23, 2011, 07:25:09 AM

Hi all,

I have UCA 3.2 and the UCA client is working fine locally (i.e local network ) but I have problem with UCA client outside office once i configure it in Telewroker mode I can retrieve the certificate and approve it from TW server but after reboting the UCA Client to work in TW mode an Initialization Error message appeared that saying UCA failed to connect to server through the TW gateway

Title: Re: UCA 3.2 with TW
Post by: wally_hall on April 21, 2011, 08:48:47 PM

you have to add the teleworker softphone extension into the tw server devices manually.

if your softphone extension is 1061 then your mac address will be: A1:21:00:00:1A:61